Frequently Asked Questions

FREE Shipping

domecíl offers free shipping on all domestic orders placed on our website. We make every effort to process your order quickly. Orders are sent using USPS Priority Mail.

Please note that your order will only be shipped once payment and delivery details have been approved. Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by address or payment verification.

Make sure to double check your billing and shipping address when placing an order. domecíl is unable to reroute packages.

Prices displayed on the website are exclusive of taxes. If you are shipping within the US, sales tax will only be charged on orders shipped to California.

Sizing

domecíl aprons come in one size with the exception being the “sling” half apron which is available in two sizes.

Size one fits a XS/S and size two fits a M/L.

What’s the best way to care for linen?

Regular washing is fine for linen, as it softens and beautifies it, giving it a lovely ‘lived-in’ look.We recommend washing in the machine with like colors on delicate cycle and hanging dry to ensure a longer life for the garment. A normal, cold machine wash and cool tumble dry is acceptable but will shorten the life of and shrink the linen.

Using stain remover on stains is fine but avoid using bleach as it will weaken the fibers and may affect the color.

A conventional machine wash and fast spin is recommended. Use hot iron while the linens are still slightly damp.

Dry-cleaning is also recommended.

Returns & Exchanges

You can return all domecíl products ordered on domecil.com within 7 (seven) working days following the delivery date in their original packaging and with a copy of the invoice. Return postal charges are to be paid by the customer.

Should you decide to exercise your right to return purchased products, domecíl will not accept returned products that have been worn or damaged.

Once the goods have been received you will receive a confirmation email. Your exchange/refund will then be processed.

If you need any further information, you can contact us by e-mail at info@domecil.com

Is domecil.com a secured website?

All the information transmitted is secured using encrypted internet protocols (SSL). domecil.com does not store credit or debit card information.

How can I contact Customer services?

You can contact our customer services via e-mail: info@domecil.com

Do you have a gift service?

domecil.com is the perfect place to buy someone a present. It is very easy to do, just enter the person’s address as the delivery address.

If you wish you can add a personalized message which will be attached to the package. There is a handy notes area available during checkout.

Of course, the package will be carefully wrapped with our usual high standards.